Ilhami Advisory Services Sdn Bhd (Ilhami) is committed to protecting the privacy of individuals whose personal data we collect (“you” or “your). Ilhami may collect personal data from individuals who register to use Ilhami services, visitors to our website, individuals who request information, and prospective customers. This Privacy Policy describes how Ilhami collects, uses, and discloses personal data.
Data collected from you:
Ilhami collects personal data directly from you, for instance when you inquire about one of Ilhami’s Services, or from your interactions with our website, products or Services.
When you inquire about our Services, download content such as e-book, template or book a consultation session, we may collect your contact details, such as your name, company, phone number, and email address. If your company contacts us for information or uses our Services, we may collect your name, email address, and associated IP address as part of your company’s use of the Services.
Ilhami collects personal data directly from you, for instance when you inquire about one of Ilhami’s Services, or from your interactions with our website, products or Services.
When you purchase Services we will collect billing and payment information.
When you use our website or our Services, we may also automatically collect data about your device and about your usage of and activity on our website and Services. For example, we collect your device’s operating system type, IP address, device identifiers, browser type, device type, domain name, access times, and the duration of visit, and other information.
When you navigate our website, we may use cookies or other technologies to collect data about your device and activity on our website.
a.) We use Google Analytics to analyse and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. In the case of activation of IP anonymisation on this website, however, your IP address will be shortened by Google beforehand. Only in exceptional cases will the full IP address be transferred to the USA. The service provider does not receive any personal data from us (and does not retain any IP addresses), but can track your use of the website, combine this information with data from other websites that you have visited and use this knowledge for its own purposes (e.g. controlling advertising). If you have registered with the service provider yourself, the service provider also knows you. The service provider is then responsible for processing your personal data in accordance with its data protection regulations. The service provider only informs us how our website is used. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
b.) The legal basis and revocation option for this data processing is your consent (Art. 6 Abs. 6 f DSG or Art. 6 para. 1 lit. a DSGVO). You can revoke your consent at any time with effect for the future. You can prevent the storage of cookies by setting your browser software accordingly. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. We will delete the data after 14 months at the latest.
c.) Information from the third-party provider: Google LLC (formerly known as Google Inc.), 1600 Amphitheat-re Parkway, Mountain View, California 94043, USA. You can find out how Google processes your data in their privacy policy: https://policies.google.com/privacy?hl=de. Google LLC has concluded EU standard contractual clauses according to which the transfer to the USA is justified after a risk assessment has been carried out (Art. 16 Abs. 2 lit d DSG resp. Art. 46 DSGVO).
Google Analytics E-Commerce Measurement
This website uses the “e-commerce measurement” function of Google Analytics. With the help of e-commerce measurement, website operators can analyse the purchasing behaviour of website visitors in order to improve their online marketing campaigns. Information such as orders placed, average order values, shipping costs and the time from viewing to purchasing a product is recorded. This data can be summarised by Google under a transaction ID, which is assigned to the respective user or their device.
We use Google signal. When you visit our website, Google Analytics collects, among other things, your location, search history and YouTube history as well as demographic data (visitor data). This data can be used for personalised advertising with the help of Google Signal. If you have a Google account, the visitor data from Google Signal will be linked to your Google account and used for personalised advertising messages. The data is also used to compile anonymised statistics on the user behaviour of our users.
This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads Remarketing allows us to assign persons who interact with our online offer to specific target groups in order to subsequently display interest-based advertising to them in the Google advertising network (remarketing or retargeting).
Furthermore, the advertising target groups created with Google Ads Remarketing can be linked to Google’s cross-device functions. In this way, interest-related, personalised advertising messages that have been adapted to you depending on your previous usage and surfing behaviour on one end device (e.g. mobile phone) can also be displayed on another of your end devices (e.g. tablet or PC).
If you have a Google account, you can object to personalised advertising at the following link: https://www.google.com/settings/ads/onweb/.
The use of this service is based on your consent in accordance with Art. 6 Abs. 6 f DSG or Art. 6 Para. 1 lit. a DSGVO. This consent can be revoked at any time.
Further information on Google advertising can be found in Google’s privacy policy at: https://policies.google.com/technologies/ads?hl=de.
This website uses functions of Google DoubleClick. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland, (hereinafter “DoubleClick”).
DoubleClick is used to display interest-based advertisements to you throughout the Google advertising network. The ads can be targeted to the interests of the respective viewer with the help of DoubleClick. For example, our ads may be displayed in Google search results or in banner ads associated with DoubleClick.
In order to be able to display interest-based advertising to users, DoubleClick must be able to recognise the respective viewer and associate the web pages visited, clicks and other information on user behaviour with them. DoubleClick uses cookies or comparable recognition technologies (e.g. device fingerprinting) for this purpose. The information collected is compiled into a pseudonymous user profile in order to display interest-based advertising to the user concerned.
The use of this service is based on your consent according to Art. 6 Abs. 6 f DSG or Art. 6 para. 1 lit. a DSGVO. This consent can be revoked at any time.
For further information on how to object to the advertisements displayed by Google, please refer to the following links: https://policies.google.com/technologies/ads and https://adssettings.google.com/authenticated.
Functions of the Google Reviews plugin service are integrated on our pages. These functions are offered by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Our Google Reviews plugin uses Elfsight, LLC, Yerevan, Paronyana str., 19/3, 201, 0015, Armenia, as the service provider. When loading the images and the reviews, Google and Elfsight can read out or store the IP of the user. If the user is logged in to his Google account at the time of the download, Google can assign the user’s profile. Further information on this can be found in the privacy policy of Google https://www.google.de/policies/privacy/ and Elfsight, LLC https://elfsight.com/privacy-policy/.
We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The Google Tag Manager is a tool with the help of which we can integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not perform any independent analyses. It is only used for the administration and playout of the tools integrated via it. However, the Google Tag Manager records your IP address, which may also be transmitted to the parent company Google LLC in the USA.
The Google Tag Manager is used on the basis of legitimate interest in accordance with the Art. 6 Abs. 3 DSG or Art. 6 Para. 1 lit. f DSGVO. The website operator has a legitimate interest in a quick and uncomplicated integration and management of various tools on his website. If a corresponding consent has been requested, the processing is based on the Art. 6 Abs. 6 DSG or Art. 6 para. 1 lit. a DSGVO. The consent can be revoked at any time.
Ilhami uses your data to provide you with and improve upon the Services that you or your company requests, to communicate with you, and to advertise to you.
Ilhami uses the data you provide, or data that we collect when you use our Services, to operate our Services, provide you with the Service that you or your company has requested, and to continually improve our Service offerings, internal systems, website, and processes. We may use your data to authenticate your ability to access and use the Services. We also use your data to detect and prevent fraud, protect the security of our website and Services, and enhance the safety of our Services.
We may also use data provided by you to troubleshoot or provide customer support.
Ilhami website may allow you to fill out forms for more details about our Services, and to engage with us via our chat functionality. You can also register to obtain additional information from us. We use this information to follow up with you about your interest in our Services. We may also use personal data to understand you and your preferences so that we may enhance your experience and send you information about Ilhami, our educational resources and information about promotions or events.
If you follow or like Ilhami on third party social media sites, we can see your public profile and may direct advertising to you.
We may use data collected via cookies and other technologies to manage our advertising on other sites or to provide you offers or advertisements based upon your browsing activities and interests. For more details please see the Cookies and Other Technologies section below.
We have integrated YouTube videos into our online offer, which are stored on http://www.YouTube.com and can be played directly or linked from our website. These are all integrated in “extended data protection mode”, i.e. no data about you as a user is transmitted to YouTube if you do not play the videos. Only when you play the videos will the data mentioned in paragraph (2) be transmitted. We have no influence on this data transmission.
By visiting the website, YouTube receives the information that you have accessed the corresponding sub-page of our website. In addition, the following data is transmitted. This occurs regardless of whether YouTube provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish your data to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or designing their website to meet your needs. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.
Further information on the purpose and scope of the data collection and its processing by
YouTube can be found in the data protection declaration of Google LLC: https://policies.google.com/privacy?hl=de. There you will also find further information on your rights and settings options for protecting your privacy: https://privacy.google.com/take-control.html?categories_activeEl=sign-in. Google also processes your personal data in the USA and has therefore agreed to the standard contractual clauses, according to which the transfer to the USA is justified after a risk assessment has been carried out (Art. 16 Abs. 2 lit. d DSG or Art. 46 DSGVO).
The legal basis is Art. 6 Abs. 3 DSG, Art. 6 para. 1 sentence 1 lit. f DSGVO, according to which the processing of personal data is possible even without the consent of the data subject if the processing is necessary to protect the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, prevail, in particular if the data subject is a child. Here we refer to our interest in direct advertising in accordance with the Art. 6 DSG and recital 47 of the DSGVO.
analysis tool from Facebook. We use the “Custom Audiences” remarketing function of Facebook Ireland Ltd. in Ireland (“Facebook”) via our website. This enables users of the website to be shown interest-based advertisements (“Facebook ads”) when they visit the Facebook social network or other websites that also use this procedure. In this way, we pursue the interest of showing you advertising that is of interest to you in order to make our website more interesting for you. Due to the marketing tools used, your browser will automatically establish a direct connection with the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of Facebook Custom Audiences, Facebook receives the information that you have called up the corresponding website of our Internet presence or clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, it is still possible for the provider to obtain and store your IP address and other identifying features. Deactivating the “Facebook Custom Audiences” function is possible for logged-in users at https://www.facebook.com/settings/?tab=ads#_. Further information on data processing by Facebook is available at https://www.facebook.com/about/privacy. Meta also processes your personal data in the USA and has agreed to the standard contractual clauses, according to which the transfer to the USA is justified after a risk assessment has been carried out (DSG or Art. 46 DSGVO). You can revoke your consent at any time by sending an informal message to our contact addresses.
By using Facebook Pixel, we analyse your click behaviour and your interactions on our Facebook posts. We learn from Facebook and Meta respectively whether you as a user have visited our website and/or our Facebook page(s).
Processed data: Usage data, meta data; if users are registered with Facebook, the data is linked to their Facebook profiles and data belonging to them (in particular inventory data).
Type, scope, mode of processing: permanent cookies, third-party cookies, tracking, conversion measurement, interest-based marketing, profiling, cross-device tracking, custom audiences via websites.
This will allow us to target you directly as a Facebook user in the future and provide you with needs-based information. With this information, we can measure our marketing strategies and optimise them accordingly. By default, the Facebook Pixel is not used in advanced data matching mode. For information on how your data is used when using the Facebook Pixel, please refer to the privacy policy of Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irlnd at https://www.facebook.com/privacy . You can read about the specific data collected via the Facebook Pixel here: https://www.facebook.com/business/gdpr. Meta also processes your personal data in the USA and has agreed to the standard contractual clauses, according to which the transfer to the USA is justified after a risk assessment has been carried out (DSG or Art. 46 DSGVO).
The legal basis and revocation option for this data processing is your consent (Art. 6 Abs. 6 f DSG or Art.6 para.1 sentence 1 lit. a DSGVO). We delete the data after 14 months at the latest.
To prevent the collection of your data by the Facebook pixel, you can use the JavaScript code below or click here.
JavaScript code below or here: :
https://www.facebook.com/settings?tab=ads, http://www.youronlinechoices.com/uk/your-ad-choices/ .
<script>
if (document.cookie.indexOf(fpdisableStr + ‘=true’) > -1) {
document.write(‘<div class=”text-center” style=”margin-top:24px”><a onclick=”activatePixelMDE()”>Pixel aktivieren</a></div>’);
}else {
document.write(‘<div class=”text-center” style=”margin-top:24px;margin-bottom:96px”><a onclick=”fpOptout()”>Pixel deaktivieren</a></div>’);
}
</script>
To conduct meetings, we may use the video conferencing provider Zoom Video Communications, Inc. (“Zoom”), 55 Almaden Blvd, Suite 600, San Jose, CA 95113, USA, or similar video conferencing service providers to conduct a meeting online. In this context, we would like to point out that in the course of our activities, video and audio recordings, chat content and names of the participants are transmitted to Zoom in the USA or, if applicable, to an alternative video service provider.
Zoom’s privacy policy can be found here: https://zoom.us/de-de/privacy.html. Zoom has agreed to the EU standard contractual clauses, according to which the transfer to the USA is justified after carrying out a risk assessment (Art. 16 Abs. 2 lit d DSG or Art. 46 DSGVO).
To conduct meetings, we may use the video conferencing provider Google Meet from Google LLC or Microsoft Teams from Microsoft Enterprise Service Privacy (hereinafter “Microsoft”), USA or similar video conferencing service providers to conduct a meeting online. In this context, we would like to point out that in the course of our activities, video and audio recordings, chat content and the names of the participants are transmitted to Google or Microsoft in the USA or, if applicable, to an alternative video service provider.
The privacy policy of Google LLC can be found here https://policies.google.com/privacy?hl=de. Google has agreed to the standard contractual clauses, according to which the transfer to the USA is justified after a risk assessment has been carried out (Art. 16 Abs. 2 lit. d DSG or Art. 46 DSGVO).
Microsoft’s data protection guidelines can be found here: https://privacy.microsoft.com/de-de/privacystatement. Microsoft has agreed to the EU standard contractual clauses, according to which the transfer to the USA is justified after a risk assessment has been carried out (DSG or Art. 46 DSGVO).
We may also use other video conferencing providers if necessary. In this regard, we refer to their privacy policy.
The legal basis for the processing of personal data (right to one’s own image) is in particular your consent in accordance with the Art. 6 Abs. 6f DSG or Art. 6 para. 1 sentence 1 lit. a DSGVO. You can revoke your consent to the use of your image and video data via the above-mentioned video conference providers at any time.
Ilhami does not share, sell, rent, or trade any data with third parties for their promotional purposes.
Ilhami uses a third-party service provider to manage payment processing. This service provider has banking level encryption to store, retain, and use billing information for the sole purpose of processing payment on our behalf.
Ilhami reserves the right to share your data if required by law or to comply with a judicial proceeding, court order, or valid legal process. We may also disclose your data to protect the rights and property of Ilhami, our agents, employees, partners and customers, including to prevent or stop an attack on our systems or network or to prevent spam or attempts to defraud our users. Finally, we may also need to disclose your data in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving the sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company.
If you have received promotional communications from Ilhami via email and would like to opt-out of future communications, you can click on the “unsubscribe” link located on the bottom of the emails message or you can go email to info@ilhami.my. If you unsubscribe from receiving promotional communications, you may still receive transactional messages regarding Service notifications, updates to our terms or Privacy Policy, or our ongoing relationship. To opt out of other forms of communication, you may unsubscribe by contacting us using the information in the “Contact Us” section below.
Ilhami provides different accounts with varying functionality depending on the Services users access. Ilhami accounts generally permit you to update your user settings or profile by logging into the applicable website or Service with your username and password. If you do not have an account but wish to make a request to manage your data, you can contact Ilhami using the information in the “Contact Us” section below.
Requests to manage your data will be addressed within a reasonable timeframe.
Changes to this Privacy Policy
Ilhami reserves the right to change this Privacy Policy. We will give you notice, prior to the change taking effect, when we launch material updates.
Contact Us
If you have any questions or complaints about this Privacy Policy, please email us at info@ilhamy.my or visit us at Ilhami.my.
We use cookies to help our website recognize your browser and remember things about your device so your interactions with our websites are easy and meaningful.
Ilhami sets cookies and uses other technologies to do the following:
When you navigate our website, we may collect standard data from your web browser related to the use of our website, such as your computer’s operating system type and version, Internet protocol (IP) address, access times, browser type and language, and the websites you visited before coming to our website. We may then associate this data with the cookie Ilhami sets.
Most browsers provide controls to block or delete cookies. Please refer to your browser settings to manage cookies.
OFFICE ADDRESS
M-02-08, CONEZION COMMERCIAL, LEBUH IRC, IOI RESORT CITY, 62502 PUTRAJAYA, MALAYSIA
OFFICE ADDRESS
M-02-08, CONEZION COMMERCIAL, LEBUH IRC, IOI RESORT CITY, 62502 PUTRAJAYA, MALAYSIA
M-02-08, CONEZION COMMERCIAL, LEBUH IRC, IOI RESORT CITY, 62502 PUTRAJAYA, MALAYSIA
Ilhami Advisory Services Sdn. Bhd. (1447431-K) ©2025
Ilhami Advisory Services Sdn. Bhd. (1447431-K) 2025
